Return
You can return your order to us without giving any reason if:
- the order has been returned to Sober Stoer & Mij within 14 days (after receipt).
- The item received here will be in the same condition as you received it.
- It does not concern customization (such as, for example, a piece of furniture, painted in a specific color at the request of the customer).
- They are not perishable products (such as fresh flowers / wreaths)
- They are not discounted items.
If you want to return an item, you can contact us.
The costs of the return shipment are for your own account unless, of course, the item has demonstrably (photo) not arrived in good condition and you must report this immediately after you have received it.
Would you like to return an order that has been shipped for free (above 50 euros)? Then 5.95 shipping costs will be deducted. The return costs are also for your own account.
Return process
- Send us an email in which you indicate that you want to return the item
- Pack the package well and enclose the return form
Sober Stoer & Mij cannot be held liable for the loss of shipments or damage during return transport. The return shipments must also be sufficiently stamped.
When we have received your return shipment, we will transfer your purchase amount (excl. shipping costs) to you within 7 working days
TIP: If you can already see damage on the outside of the package, I request that you do not accept the product and ask the delivery person to report this immediately.
